The Caterham Quality Standard

Here at Caterham Cars we're passionate about what we do, and our customers are passionate about products. Part of this passion comes from the fact that we build our cars by hand. There are no super-computer controlled robots, just skilled people. But like all human beings, they're not perfect. Despite every effort to ensure that all of our products are built to the highest quality and that you receive the highest level of service, sometimes mistakes can happen.

We firmly believe that how a problem is dealt with is every bit as important as to why a mistake has happened, and to a customer with a problem it is probably more important. Subsequently we openly invite you to contact us without delay on the email address below if you have any feedback, criticism or complaint. We promise that we'll address the problem head on and as quickly as possible, regardless of the severity or complexity. Our cars are all about passion, excitement and living life to the full, so if you have a problem don't waste any time - contact us and let us worry about it.